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Consideration of citizens ‘appeals to the National Commission on Securities and Stock Market is carried out in accordance with the requirements of the Law of Ukraine “On Citizens’ Appeal” No. 393/96-VR of 02.10.1996.

Address for citizens’ written appeals: 01010, Kyiv, ul. Kniaziv Ostrozkykh, 8, building. 30

An electronic appeal can be sent to: [email protected].

An electronic application is written in any form but must comply with the requirements of the Law of Ukraine “On Citizens’ Appeal”. In the appeal it is necessary:

  • indicate last name, first name, patronymic, place of residence;
  • to present the essence of the issue raised, comments, proposals, statements or complaints, requests or claims;
  • to indicate the date, signature (electronic appeal, if it is sent without the use of electronic digital signature, should have the form of a scan copy and / or a photocopy);
  • indicate the e-mail address to which the reply can be sent, or other means of communication.

Warning! An appeal is not admissible if:

  • the issue raised in the appeal does not fall within the competence of the NCSSMF;
  • treatment is filed in violation of Art. 5 of the Law of Ukraine “On Appeal of Citizens”;
  • The appeal contains an outrageous vocabulary or insults, appeals to incite ethnic, racial, religious hatred.
PositionName, SurnameReception daysPremisesTelephone
ChairmanRuslan MagomedovThe third Thursday of the month
15.00 – 17.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1216254-24-30
CommissionerIrakli BaramiaThe last Thursday of the month
10.00 – 12.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1206254-23-84
CommissionerYurii BoikoThe second Wednesday of the month
15.00 – 17.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1203254-24-42
CommissionerArsen IlinThe third Thursday of the month 16.00 – 18.008 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1208254-24-43
CommissionerMaksym LibanovThe third Wednesday of the month
15.00 – 17.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1201254-49-29
CommissionerYurii ShapovalThe fourth Friday of the month
14.00 – 16.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1212254-23-37
CommissionerYaroslav ShlyakhovThe third Thursday of the month
16.00 – 18.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1221254-54-52
Head of StaffMykhaylo YanchukEvery second Tuesday of the month
15.00 - 17.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1210254-56-24
Director of the Methodology of Professional Market Participants Regulation DepartmentIryna KurochkinaThe first and third Thursday of the month
17.00 - 18.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1019+38 (044)
254-54-70
Director of the Capital Markets Supervision DepartmentKostyantyn MosentsevFirst Tuesday of the month
11:00 - 12:00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1016-А+38 (044)
280-84-73
Director of the Department of Licensing and Regulation in the Field of Joint Investment, Private Pension Provision and Management of REFs (Real Estate Funds) and CFFs (Construction Financing Funds)Oksana SymonenkoEvery Thirsday
15:30 - 16:30
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1001+38 (044)
254-55-58
Director of the Financial Monitoring and Inspections DepartmentOleh MysuraMonday-Friday
14.00-16.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1020+38 (044)
254-56-25
Director of the Department of Financial Reporting of Capital Market Participants Analysis and Prudential SupervisionOlena DubovaEvery first Tuesday of the month
09.00 - 12.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1204+38 (044)
280-84-93
Head of the “Single Window” OfficeSvitlana BilodidMonday-Friday
10.00-12.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 419+38 (044)
280-85-95
Director Governance and Finance Supervision DepartmentInna MartynenkoEvery Tuesday of the month
11.00 - 13.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1113+38 (044)
280-88-36
Director of the Department of Methodology of Corporate Governance, Corporate Finance, Financial Instruments in Capital Markets and Organized Commodity MarketsDmytro PersunkoEvery fourth Friday
15.00 - 16.00
8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1008+38 (044)
254-25-58

The NCSSMF is based on the principles of publicity and openness in the work of state authorities. In accordance with the requirements of the Law of Ukraine “On Access to Public Information” dated January 13, 2011 No. 2939-VI, the Decree of the President of Ukraine “Issues of Providing Access to Public Information by Executive Bodies” No.547 / 2011 of 05.04.11, Decision of the NCCSF of 09.10.2012 No. 1403 “On Approval of the Procedure for Preparation and Submission of Requests for Public Information Managed by the National Commission on Securities and Stock Market”, the Commission publishes on the official website forms for submitting an information request from individuals, legal entities, citizens’ associations and inquiries by phone. The corresponding form is filled by a representative of the association of citizens, legal entity or individual.


Access to public information from the NCSSF can be obtained as follows:

  • fill out an online form on the page;
  • send an inquiry request to e-mail [email protected];
  • send a written request to the address: 01010, Kyiv, ul. Kniaziv Ostrozkykh, 8, building. 30;
  • to familiarize with the information personally at the address: Kyiv, ul. Kniaziv Ostrozkykh, 8, building. 30, office 430a.

In accordance with the Law of Ukraine “On Access to Public Information”, public information is displayed and documented by any means and on any medium of information obtained or created in the course of execution of the authorities by the authorities of their duties provided by the current legislation or which is in the possession of the subjects of power authorities, other administrators of public information, determined by this law.


Report on satisfaction of requests for access to public information for 2017

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Report on satisfaction of requests for access to public information for January-June 2018

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Report on satisfaction of requests for access to public information for September-October 2018

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Report on satisfaction of requests for access to public information for November 2018

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Report on satisfaction of requests for access to public information for December 2018

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Report on satisfaction of requests for access to public information for January 2019

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Report on satisfaction of requests for access to public information for February 2019

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Report on satisfaction of requests for access to public information for March 2019

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Report on satisfaction of requests for access to public information for April 2019

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Report on satisfaction of requests for access to public information for May 2019

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Report on satisfaction of requests for access to public information for June 2019

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Report on satisfaction of requests for access to public information for July 2019

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Report on satisfaction of requests for access to public information for August 2019

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Report on satisfaction of requests for access to public information for September 2019

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Report on satisfaction of requests for access to public information for October 2019

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Report on satisfaction of requests for access to public information for November 2019

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Report on satisfaction of requests for access to public information for December 2019

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Report on satisfaction of requests for access to public information for January 2020

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Report on satisfaction of requests for access to public information for February 2020

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Report on satisfaction of requests for access to public information for March 2020

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Report on satisfaction of requests for access to public information for April 2020

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Report on satisfaction of requests for access to public information for May 2020

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Report on satisfaction of requests for access to public information for June 2020

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Report on satisfaction of requests for access to public information for July 2020

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Report on satisfaction of requests for access to public information for September 2020

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Report on satisfaction of requests for access to public information for October 2020

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Report on satisfaction of requests for access to public information for November 2020

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Report on satisfaction of requests for access to public information for December 2020

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Report on satisfaction of requests for access to public information for January 2021

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Report on satisfaction of requests for access to public information for February 2021

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Report on satisfaction of requests for access to public information for March 2021

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Report on satisfaction of requests for access to public information for April 2021

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Report on satisfaction of requests for access to public information for May 2021

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Report on satisfaction of requests for access to public information for June 2021

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Report on satisfaction of requests for access to public information for July 2021

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Report on satisfaction of requests for access to public information for August 2021

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Report on satisfaction of requests for access to public information for September 2021

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Report on satisfaction of requests for access to public information for October 2021

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Report on satisfaction of requests for access to public information for November 2021

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Report on satisfaction of requests for access to public information for December 2021

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“Hotline” for citizens and enterprises

(044) 280-28-26

Works: Monday – Friday from 10.00 to 16.00, break from 13.00 to 14.00.

The hotline accepts the requests of citizens, legal entities, stock market participants, including those concerning investor protection, counteraction to illegal takeover and seizure of enterprises.

“Hotline” on prevention of corruption

(044) 254-24-33

Works from 11.00 to 13.00 every Thursday

E-mail: [email protected]

Messages sent via the hotline “Prevention of Corruption” are not official appeals, but are not subject to the Law of Ukraine “On Citizens’ Appeals” and can only be brought to the attention of officials of the Commission.

The processing of messages received through the hotline can only be carried out if the applicant provides the following information:

surname, name, patronymic, citizenship of an individual; details of the legal entity; contact phone, etc .;
Detailed information about the event that caused the appeal (place of the event, name of the structural unit, surname, name of the official, specific circumstances, actions of the officials who are complaining);
other information that is essential for solving a particular issue.

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