Public affairs – НКЦПФР|НАЦІОНАЛЬНА КОМІСІЯ З ЦІННИХ ПАПЕРІВ ТА ФОНДОВОГО РИНКУ

Consideration of citizens ‘appeals to the National Commission on Securities and Stock Market is carried out in accordance with the requirements of the Law of Ukraine “On Citizens’ Appeal” No. 393/96-VR of 02.10.1996.

Address for citizens’ written appeals: 01010, Kyiv, ul. Kniaziv Ostrozkykh, 8, building. 30

An electronic appeal can be sent to: [email protected].

An electronic application is written in any form but must comply with the requirements of the Law of Ukraine “On Citizens’ Appeal”. In the appeal it is necessary:

indicate last name, first name, patronymic, place of residence;
to present the essence of the issue raised, comments, proposals, statements or complaints, requests or claims;
to indicate the date, signature (electronic appeal, if it is sent without the use of electronic digital signature, should have the form of a scan copy and / or a photocopy);
indicate the e-mail address to which the reply can be sent, or other means of communication.

Warning! An appeal is not admissible if:

the issue raised in the appeal does not fall within the competence of the NCSSMF;
treatment is filed in violation of Art. 5 of the Law of Ukraine “On Appeal of Citizens”;
The appeal contains an outrageous vocabulary or insults, appeals to incite ethnic, racial, religious hatred.

Position	Name, Surname	Reception days	Premises	Telephone
Chairman	Ruslan Magomedov	The third Thursday of the month 15.00 – 17.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1216	254-24-30
Commissioner	Irakli Baramia	The last Thursday of the month 10.00 – 12.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1206	254-23-84
Commissioner	Yurii Boiko	The second Wednesday of the month 15.00 – 17.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1203	254-24-42
Commissioner	Arsen Ilin	The third Thursday of the month 16.00 – 18.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1208	254-24-43
Commissioner	Maksym Libanov	The third Wednesday of the month 15.00 – 17.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1201	254-49-29
Commissioner	Yurii Shapoval	The fourth Friday of the month 14.00 – 16.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1212	254-23-37
Commissioner	Yaroslav Shlyakhov	The third Thursday of the month 16.00 – 18.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1221	254-54-52
Head of Office	Mykhaylo Yanchuk	Every second Tuesday of the month 15.00 - 17.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1210	254-56-24
Director of the Capital Markets Supervision Department	Kostyantyn Mosentsev	First Tuesday of the month 11:00 - 12:00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1016-А	+38 (044) 280-84-73
Director of the Department of Licensing and Regulation in the Field of Joint Investment, Private Pension Provision and Management of REFs (Real Estate Funds) and CFFs (Construction Financing Funds)	Oksana Symonenko	Every Thirsday 15:30 - 16:30	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1001	+38 (044) 254-55-58
Director of the Financial Monitoring and Inspections Department	Oleh Mysura	Monday-Friday 14.00-16.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1020	+38 (044) 254-56-25
Director of the Department of Financial Reporting of Capital Market Participants Analysis and Prudential Supervision	Olena Dubova	Every first Tuesday of the month 09.00 - 12.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1204	+38 (044) 280-84-93
Head of the “Single Window” Office	Svitlana Bilodid	Monday-Friday 10.00-12.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 419	+38 (044) 280-85-95
Director Governance and Finance Supervision Department	Inna Martynenko	Every Tuesday of the month 11.00 - 13.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1113	+38 (044) 280-88-36
Director of the Department of Methodology of Corporate Governance, Corporate Finance, Financial Instruments in Capital Markets and Organized Commodity Markets	Dmytro Persunko	Every fourth Friday 15.00 - 16.00	8 Kniaziv Ostrozkykh str., building 30, Kyiv, office 1008	+38 (044) 254-25-58

The NCSSMF is based on the principles of publicity and openness in the work of state authorities. In accordance with the requirements of the Law of Ukraine “On Access to Public Information” dated January 13, 2011 No. 2939-VI, the Decree of the President of Ukraine “Issues of Providing Access to Public Information by Executive Bodies” No.547 / 2011 of 05.04.11, Decision of the NCCSF of 09.10.2012 No. 1403 “On Approval of the Procedure for Preparation and Submission of Requests for Public Information Managed by the National Commission on Securities and Stock Market”, the Commission publishes on the official website forms for submitting an information request from individuals, legal entities, citizens’ associations and inquiries by phone. The corresponding form is filled by a representative of the association of citizens, legal entity or individual.

Access to public information from the NCSSF can be obtained as follows:

fill out an online form on the page;
send an inquiry request to e-mail [email protected];
send a written request to the address: 01010, Kyiv, ul. Kniaziv Ostrozkykh, 8, building. 30;
to familiarize with the information personally at the address: Kyiv, ul. Kniaziv Ostrozkykh, 8, building. 30, office 430a.

In accordance with the Law of Ukraine “On Access to Public Information”, public information is displayed and documented by any means and on any medium of information obtained or created in the course of execution of the authorities by the authorities of their duties provided by the current legislation or which is in the possession of the subjects of power authorities, other administrators of public information, determined by this law.

Report on satisfaction of requests for access to public information for 2017

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Report on satisfaction of requests for access to public information for January-June 2018

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Report on satisfaction of requests for access to public information for September-October 2018

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Report on satisfaction of requests for access to public information for November 2018

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Report on satisfaction of requests for access to public information for December 2018

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Report on satisfaction of requests for access to public information for January 2019

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Report on satisfaction of requests for access to public information for February 2019

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Report on satisfaction of requests for access to public information for March 2019

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Report on satisfaction of requests for access to public information for April 2019

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Report on satisfaction of requests for access to public information for May 2019

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Report on satisfaction of requests for access to public information for June 2019

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Report on satisfaction of requests for access to public information for July 2019

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Report on satisfaction of requests for access to public information for August 2019

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Report on satisfaction of requests for access to public information for September 2019

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Report on satisfaction of requests for access to public information for October 2019

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Report on satisfaction of requests for access to public information for November 2019

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Report on satisfaction of requests for access to public information for December 2019

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Report on satisfaction of requests for access to public information for January 2020

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Report on satisfaction of requests for access to public information for February 2020

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Report on satisfaction of requests for access to public information for March 2020

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Report on satisfaction of requests for access to public information for April 2020

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Report on satisfaction of requests for access to public information for May 2020

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Report on satisfaction of requests for access to public information for June 2020

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Report on satisfaction of requests for access to public information for July 2020

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Report on satisfaction of requests for access to public information for September 2020

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Report on satisfaction of requests for access to public information for October 2020

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Report on satisfaction of requests for access to public information for November 2020

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Report on satisfaction of requests for access to public information for December 2020

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Report on satisfaction of requests for access to public information for January 2021

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Report on satisfaction of requests for access to public information for February 2021

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Report on satisfaction of requests for access to public information for March 2021

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Report on satisfaction of requests for access to public information for April 2021

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Report on satisfaction of requests for access to public information for May 2021

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Report on satisfaction of requests for access to public information for July 2021

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Report on satisfaction of requests for access to public information for August 2021

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Report on satisfaction of requests for access to public information for September 2021

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Report on satisfaction of requests for access to public information for October 2021

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Report on satisfaction of requests for access to public information for November 2021

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Report on satisfaction of requests for access to public information for December 2021

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Report on satisfaction of requests for access to public information for August 2022

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Report on satisfaction of requests for access to public information for September 2022

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Report on satisfaction of requests for access to public information for October 2022

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Report on satisfaction of requests for access to public information for November 2022

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Report on satisfaction of requests for access to public information for December 2022

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Report on satisfaction of requests for access to public information for January 2023

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Report on satisfaction of requests for access to public information for February 2023

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Report on satisfaction of requests for access to public information for March 2023

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Report on satisfaction of requests for access to public information for April 2023

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Report on satisfaction of requests for access to public information for May 2023

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Report on satisfaction of requests for access to public information for June 2023

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Report on satisfaction of requests for access to public information for July 2023

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Report on satisfaction of requests for access to public information for August 2023

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Report on satisfaction of requests for access to public information for September 2023

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Report on satisfaction of requests for access to public information for October 2023

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Report on satisfaction of requests for access to public information for November 2023

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Report on satisfaction of requests for access to public information for December 2023

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Report on satisfaction of requests for access to public information for January 2024

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Report on satisfaction of requests for access to public information for February 2024

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Report on satisfaction of requests for access to public information for March 2024

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Report on satisfaction of requests for access to public information for April 2024

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Report on satisfaction of requests for access to public information for July 2024

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Report on satisfaction of requests for access to public information for August 2024

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Report on satisfaction of requests for access to public information for September 2024

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Report on satisfaction of requests for access to public information for October 2024

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Report on satisfaction of requests for access to public information for November 2024

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Report on satisfaction of requests for access to public information for December 2024

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Report on satisfaction of requests for access to public information for January 2025

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Report on satisfaction of requests for access to public information for February 2025

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Report on satisfaction of requests for access to public information for March 2025

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Hotline for citizens and businesses

(044) 280-28-26

Working hours: Monday – Friday from 10.00 to 16.00, break from 13.00 to 13.45.

The hotline accepts applications from individuals, legal entities, and stock market participants, including those on investor protection, countering illegal takeovers and seizures of enterprises, and provides information and advice.

If an applicant uses profanity or insults during a telephone conversation, or if his or her appeal contains calls to incite national, racial or religious hatred, the NSSMC employee (responsible person) has the right to terminate communication with such an applicant.

If the applicant does not name his/her surname, name, patronymic or provide other information during the telephone conversation, the oral appeal is considered anonymous and is not subject to consideration and registration.

Consideration of oral appeals received by the NSSMC telephone hotline and entered into the NSSMC electronic document management system is carried out in accordance with the requirements of the Law of Ukraine on Citizens Appeals.

The Procedure for the operation of the telephone hotline of the National Securities and Stock Market Commission on the functioning of capital markets and organised commodity markets was approved by the NSSMC Resolution dated 10.03.2025 No. 26/21/1946/K03 and registered in the Ministry of Justice of Ukraine on 20.03.2025 under No. 446/43852 at https://www.nssmc.gov.ua/document/?id=41428618.

In accordance with the Law of Ukraine on Free Legal Aid, it is possible to receive free legal services.

Detailed information is available at the following link: https://legalaid.gov.ua/kliyentam/pro-bezoplatnu-pravovu-dopomogu-bpd/.